Agency & Hosts — Help

How do I earn money on this video chat app?

High-quality hosts earn by receiving virtual gifts and taking requests on this video chat app. To maximize your income on this video chat app, main...

What is the settlement cycle for a live video call host?

As a live video call performer, your earnings are processed weekly, typically every Thursday. It is a reliable way to earn via 1v1 video chat. Chec...

How can an agency manage its 1v1 video chat performers?

Agencies use a dedicated portal to track 1v1 video chat durations and host activity. Sign in to manage your 1v1 chat stars at Chamet - Video Chat,...

What are the perks of hosting a 1v1 live chat?

Performing in a 1v1 live chat allows for deeper connections and higher tips. Start your journey in a 1v1 video chat session by joining us at Chamet...

Is there training for 1v1 online chat hosts?

Yes! We provide tutorials on mastering the art of the 1v1 live chat to increase your gift-receiving potential. Access the academy at Chamet - Video...

What is the settlement cycle for an online video call host?

As an online video call performer, your earnings are processed weekly, typically every Thursday. It is a reliable way to earn via online video call...

How can an agency manage its 1v1 online chat performers?

Agencies use a dedicated portal to track 1v1 online chat durations and host activity. This ensures all 1v1 online chat stars are managed efficientl...

What are the perks of hosting a videochat random session?

Performing in a videochat random session allows for deeper connections and higher tips. Start your journey in a videochat random session by joining...

Is there training for live talk performers?

Yes! We provide tutorials on how to engage users during a live talk. Mastering the art of the live talk increases your gift-receiving potential. Ac...

How do I withdraw my commission fee after a random video call?

Please bind a Metwallet account in the agency backend. Once your accumulated commission reaches $10, the system will automatically transfer your co...

How is my commission ratio calculated when I help users talk to strangers?

Your commission ratio is determined by the total earnings when you help users talk to strangers in the recent 30 days. The total revenue when you t...

How do I invite new users to my agency for 1v1 live chat?

You can invite your friends to join Chamet by sending your agency invitation link. To get the link, log in to your Agency Backend. Please confirm t...

How do I invite sub-agency to join our video chat team?

You can invite someone to work as a sub-agency by sending them your agency invitation link. To get the link, log in to your Agency Backend and go t...

I want to change my upper agency, what should I do for my 1v1 chat account?

You are not able to change or leave your current upper agency once you have joined your 1v1 chat account. This does not affect your individual earn...

Why am I receiving less commission fee for my random chat agency?

Your commission consists of Host Commission + Sub-agent Commission. If you want to check your hosts’ earnings, go to Agency Backend → Invitation Re...

Why didn't I receive my commission fee for my 1v1 video chat hosting?

Please be aware that if your accumulated unpaid commission is less than $10, we will not send your commission fee until it reaches $10. Keep track...

How do I search for users on our random chat portal?

We only support searching through unique User ID. Please follow the instructions in the picture to find friends for a random chat match. Search for...

How do I update the video call app?

For Android users: Update via the Google Play Store, or visit our official site to download the APK. For iOS users: please visit our website to dow...

No OTP or SMS code received for online video call?

This may be caused by a local network connection issue. If you still cannot receive the OTP for your online video call access, please contact custo...

What is a private album on the 1v1 online chat platform?

For Female Users: Upload photos/videos and set them to "Private." Other users must subscribe to Chamet Plus to view these private albums in our 1v1...

Why not on Charm Queen event ranking for videochat random?

To qualify, you must have valid face verification, a valid poster, and a score ≥ 75. GPS permissions must be allowed. If you have multiple accounts...

Why did "My Tasks" disappear in the live talk hub?

If the system detects that you've registered multiple accounts, "My Tasks" will only be shown in one of the accounts. If you want to own the tasks...

How do I hide received gift records in a random video call?

Currently, the platform does not support hiding received gifts in a random video call. However, you can manage your sent records by clicking your a...

How do I hide sent gift records when I talk to strangers?

Click your avatar → select "Sent Gifts" → choose any gift ranking → tap "Senders" to switch to anonymous mode. This is helpful if you want to keep...

How do I create a group for 1v1 live chat?

Click the icon in the top-right corner of "Messages" → tap the [+] in the top-right corner of "My Groups" → select "Create." This allows you to sta...

How do I search for groups on video chat?

If you cannot find a group using the search bar, you need to ask the group owner or administrator to send you an invitation link directly. Learn ab...

Is there a risk of personal information leakage during 1v1 chat?

While Chamet employs multi-layer encryption to protect user data in any 1v1 chat, please: Never share sensitive info (bank cards/passwords/OTPs). C...

How do I check my invited users on the video call app?

Please go to the sidebar "My Invitation" → "Invitee List" → "Hosts List" or "Agent List" to view your invited members. Manage your agency invitatio...