Video Call App Recharge — Help

How do I pay for a premium online video call?

To start an online video call, tap the "Wallet" icon. We recommend using our official Web portal for the video call app to access the best rates. R...

What happens if my random call video is disconnected?

If a random call video fails due to a system error, diamonds are typically auto-refunded. You can check your videochat random transaction history a...

Why should I choose Chamet over a chatrandom app?

Unlike a basic chatrandom app, Chamet provides 100% real-person verification. Users seeking a high-quality videochat random experience prefer our s...

Can I use my 1v1 video call diamonds on any device?

Yes. Whether you start a 1v1 video call on your phone or PC, your credits are synced. All diamonds are valid for any online video call via Chamet W...

Is it safe to recharge diamonds on the video call app?

Absolutely. Our video call app uses PCI-compliant gateways. Every online video call transaction is encrypted. View our payment security standards a...

How to recharge diamonds for a random video call?

Please follow the instructions in the picture to recharge diamonds for your random video call. If you need help with the process, visit Chamet Web...

Diamonds not received after live video chat recharge?

Payments for your live video chat may be processing by Google or your bank; please wait patiently for 24 hours. If your live video chat diamonds ar...

How to change currency for an online video call recharge?

For Google Play, you need to change your country settings to match your online video call billing preferences. For other methods, the currency for...

I cannot find my preferred video chat app recharge option?

There are a few reasons why a specific video chat app payment method might be missing: No other options are available in your current location or V...

Why can't I recharge diamonds for a 1v1 video chat?

If your recharge for a 1v1 video chat fails, please check if your network connection is stable and ensure you have a sufficient balance. We recomme...

What is Chamet Plus for online video chat users?

Chamet Plus is a monthly subscription service. You can get the following benefits to enhance your online video chat experience: Monthly Diamond Re...

Will Chamet Plus automatically renew for my random video call?

Yes, it will take effect automatically. Once your subscription expires, Chamet Plus will be automatically renewed. Please note that refunds are not...

How to unsubscribe Chamet Plus for free video chat?

If you don't want to renew Chamet Plus after the current subscription expires, you need to cancel via Google Play 24 hours before the end of the te...

How to get consumption return for a free video call?

You can get a consumption return for a free video call by spending diamonds on gifts and initiating calls. The platform calculates your consumption...

Why I can't collect consumption return for my video call app?

There are 3 common reasons why you cannot claim returns for a video call app: You haven't used diamonds for gifting or a video call app session in...

How to get free diamonds for a random chat video?

You can follow the guidance of the photo to get free diamonds for a random chat video. Notice: The free diamonds option will only appear on one of...